Specialisterne Australia offers an alternative pathway for people on the autism spectrum to connect with employers who recognise and value the contributions and talents that individuals on the spectrum can bring to their organisations. We are excited to partner with Services Australia in their Aurora Neurodiversity Program, servicesaustralia.gov.au/aurora, for Intelligence Officers from within our community of talented autistic candidates.
About Services Australia
We touch the lives of almost every Australian and we are here to help people meet life’s challenges. Services Australia is responsible for the delivery of advice and high quality, accessible social, health and child support services and payments. We continually build on our foundation of service excellence to shape how government services are delivered to the Australian community. Our task is to modernise the way we work to deliver simple, helpful, respectful and transparent services every time. We offer work that improves the lives of Australians, great working conditions, workplace diversity and inclusion that reflects the community we serve and flexible work practises for work and family life balance.
An inclusive recruitment process that allows candidates to demonstrate their skills and capacity in a format that removes barriers from traditional recruitment processes
18-month employment contract with a competitive salary
Learning and development – including on-the-job and formal training/qualification
Ongoing support and coaching throughout the program from an experienced neurodiversity specialist provider
A dedicated agency relationship manager.
About the role
4 X APS4 Intelligence Support Officer
About the team
The Intelligence Branch uses intelligence gathering capabilities to identify and manage risks of exploitation of programs administered by the agency. Fraud is addressed through proactive intelligence strategies, sophisticated analysis and the production of high quality intelligence assessments to support the agency's investigations. This multifaceted intelligence function also collects, collates, analyses and responds to information provided to the agency from a range of sources and agencies.
The Real Time Analysis team’s primary focus is on preventing fraud and protect the Australian public by providing a timely, and effective pre-payment analysis functionality. To do this we undertake near real-time checks on claims and transactions to disrupt fraud attempts, and prevent our customers from becoming victims of fraud.
One of the goals for the Real Time Analysis is to act as an APS4 entry point for Intelligence Officers into the branch, providing a development pathway for staff to progress to other Intelligence teams. The team is fun with plenty of tasks for you to learn and try new things. Come along and join us!
The roles are full-time, non-ongoing/ongoing, non-ongoing contracts for up to 18 months.
Location of role
The role is located in Melbourne CBD, VIC.
Aurora Neurodiversity Program 2023
APS4 Intelligence Officer | Melbourne, VIC
Please Note: All applications must go through Specialisterne Australia. Our partner employers do not handle applications directly for these opportunities.
What you will do
Intelligence Support Officers work with-in the Real Time Analysis team undertaking pre-payment analysis to identify potential fraudulent claims and transactions.
As an Intelligence Officer, you will work as part of a multi-skilled team to:
Undertake research to action fraud alerts, that are triggered through the agencies Real-Time fraud detection systems;
Gather information and data to support decisions;
Use information databases and analytical tools for reporting tasks;
Collaborate with stakeholders to support team’s priorities and goals;
Collaborate with your team members to help with team initiatives and projects.
Exercise delegation in accordance with legislation and guidelines.
What you should have
These things are important to have:
Work in and adapt to a fast paced changing environment
Ability to think critically and have solid problem-solving skills
Ability to work on tasks autonomously and seek assistance when required
Good time-management skills
Good communication skills
Good attention to details
Positive attitude towards learning new technologies and products
What is nice to have: These things are not essential, but if you have them that’s great:
Knowledge and understanding of;
Legislation, policies, procedures and information management requirements relevant to the work area
The agency’s security, privacy, ethics and workplace health and safety protocols
Relevant business systems and tools.
What you must have To apply for these roles, these things are essential:
Must be 18 years of age or over
Must have a diagnosis of autism (including Autism spectrum disorder, Asperger's disorder, Autistic disorder, or PDD-NOS). ‘Specialisterne may be required to provide evidence of your diagnosis to Services Australia to confirm your eligibility for the program.’
Must have proof of Australian Citizenship and agree to background checks
Must be able to obtain a Baseline security clearance
Must live (or be willing to relocate to) a daily commutable distance to Melbourne CBD.
Before you can apply for jobs through Specialisterne Australia, you must first register with us as an eligible candidate using the form on this page. You only need to do this once, existing candidates already registered using this form can proceed to login at the candidate portal. To commence the registration process, please make sure you have the required documents stated below:
Evidence of an Autism Spectrum Disorder (ASD) diagnosis. Evidence could be a Diagnostic Assessment or a letter from a treating medical practitioner.
Proof of Australian Citizenship. Accepted documents are one of the following:
Australian Birth Certificate
Current Australian Passport
Certificate of Australian Citizenship
Upload your documents using the form provided on this page below. A member of our team will check your eligibility and you will then be sent a link to complete an online registration form with Specialisterne Australia. After you have completed your registration form, you will be sent a link to the candidate portal to upload supporting documents and apply for our jobs.
If you have already registered as an eligible candidate with Specialisterne Australia using the form below and have an account, you can login to your account in the candidate portal to apply for the jobs or opportunities you are most interested in. A link to the candidate portal is contained in the form provided on this page below.
Shortlisted applicants will be invited to participate in activities and assessments delivered by Specialisterne and Services Australia to determine their suitability for the various opportunities. Talk to us if you need some flexibility to participate in these, particularly if you cannot attend because of work or study commitments.
At the conclusion of the activities, successful candidates will be offered employment. If you are unsuccessful, you may be considered for other Specialisterne opportunities.
Activities will be delivered in-person and online in a virtual assessment centre environment and therefore candidates are expected to have use of their own computer with a webcam and microphone and have access to the internet.
About Specialisterne Australia
Specialisterne Australia exists because autistic candidates are being overlooked for employment, largely due to the many barriers that autistic candidates come up against when competing for employment in typical recruitment practices.
Specialisterne has created an end-to-end recruitment and employee support framework that removes those typically found barriers, and replaces them with practical, demonstrative assessments and activities whereby candidates, over a patient process, have the opportunity to:
better understand the requirements of the roles they are competing for to assess if they are the right opportunities for them
meet team members and managers throughout the process
connect with others who have previously gained employment via this program
demonstrate through practical assessments and activities their motivation and suitability for the available roles over a patient process
‘show’ what they can do (not just tell someone what you can do)
At Specialisterne Australia our values are Respect, Clarity, Accommodation, and Accessibility. We keep these in mind in all that we do. We work with our partner employers to promote and sustain a diverse and inclusive workforce.
To support you further throughout your journey, we provide a mentor and buddy, and we work with you to tailor an individual plan to accommodate your needs in the workplace, also providing a period of support for both you and your future employer, ensuring a successful transition into your new role.
We look forward to receiving your applications.
Aurora Neurodiversity Program
A pathway for people with autism to start their career in the Australian Public Service (APS) with opportunities in Services Australia.
The Aurora Neurodiversity Program (the Program) recognises the unique skills and talents people who are neurodivergent can bring to work. The Program seeks to improve career outcomes and offers professional development and work experience by providing a gateway to the APS.