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Aurora Neurodiversity Program 2023: APS5 Project Support Officer Brisbane, QLD

Specialisterne Australia offers an alternative pathway for people on the autism spectrum to connect with employers who recognise and value the contributions and talents that individuals on the spectrum can bring to their organisations. We are excited to partner with Services Australia in their Aurora Neurodiversity Program,, for a Project Support Officer from within our community of talented autistic candidates.

About Services Australia

We touch the lives of almost every Australian and we are here to help people meet life’s challenges. Services Australia is responsible for the delivery of advice and high quality, accessible social, health and child support services and payments. We continually build on our foundation of service excellence to shape how government services are delivered to the Australian community. Our task is to modernise the way we work to deliver simple, helpful, respectful and transparent services every time. We offer work that improves the lives of Australians, great working conditions, workplace diversity and inclusion that reflects the community we serve and flexible work practises for work and family life balance.

Aurora offers:

  • An inclusive recruitment process that allows candidates to demonstrate their skills and capacity in a format that removes barriers from traditional recruitment processes

  • 18-month employment contract with a competitive salary

  • Learning and development – including on-the-job and formal training/qualification

  • Ongoing support and coaching throughout the program from an experienced neurodiversity specialist provider

  • A dedicated agency relationship manager.

About the role

APS5 Project Support Officer (1 Vacancy)

About the team – Integrity Transformation Branch

The Integrity Transformation Branch teams embrace agile principles and User-Centred Design approaches to ensure that solutions are tailored to meet the specific needs and preferences of customers.

Overall, we play a crucial role in ensuring that the agency's integrity and compliance activities align with the principles and goals of the master plan, while simplifying debt processes through proactive and customer-centric solutions.


The roles are full-time, non-ongoing/ongoing, non-ongoing contracts for up to 18 months.

Location of role

These roles are located in Brisbane, QLD

Aurora Neurodiversity Program 2023

APS5 Project Support Officer | Brisbane, QLD

Please Note: All applications must go through Specialisterne Australia. Our partner employers do not handle applications directly for these opportunities.

What you will do

Project Support professionals work within a broader team to design and implement projects that improve the way Services Australia delivers payments and services to the Australian community. They monitor project schedules and budgets, prepare progress reports, and liaise with key stakeholders.

Project Support Officers provide high-level procedural, administrative and operational support to a work area to support the delivery of the agency’s projects. Working under the general direction of senior staff, they play a role in maintaining relationships with other project teams, and stakeholders to provide advice and ensure the consistent delivery of project outputs.

Duties may include some or all of the following:

  • assist in project management and coordination activities

  • contribute to the development and management of project plans and schedules in accordance with the agency’s project management framework

  • •contribute to strategic planning and continuous improvement

  • assist with the training of new staff to build knowledge and capability

  • provide advice, procedural guidance and technical expertise in specific areas of project work

  • perform research work and analysis including contributing to the preparation of reports on relevant project activities

  • contribute to regular project reporting including status updates and exception reports

  • draft a range of written material including business cases, plans, executive briefs and corporate documentation for review by senior staff

  • assist with monitoring project budgets, review and report on expenditure and assist with procurement and contract management

  • assist with the identification and management of project risks, issues and benefits

  • assist with project quality management to ensure that project deliverables are fit for purpose and meet client needs

  • support and maintain stakeholder relationships to support the delivery of projects

  • develop communication material to promote new projects and support other change management activities

  • represent the team or work area at meetings and forums

  • exercise delegations appropriate to role in accordance with legislation and guidelines.

What you should have

These things are important to have:

Ability to:

  • apply knowledge of project and programme management frameworks

  • communicate confidently and present messages in a clear, concise and articulate manner

  • support and maintain stakeholder relationships

  • demonstrate personal resilience

  • organise and prioritise work in the context of competing priorities

  • research and make decisions based on subject matter knowledge and judgement

  • collaborate with other staff in immediate work area and in other areas of the agency.

What is nice to have: These things are not essential, but if you have them that’s great:

  • Love problem solving

  • Enjoy performing research and analysis activities

  • Can communicate and convey key messages, verbal and written

  • Diversity and cultural sensitivities

  • Project and programme management frameworks and policies

  • Enjoy data analysis and data visualisation, through tools like Excel and PowerBI

What you must have To apply for these roles, these things are essential:

  • Must be 18 years of age or over

  • Must have a diagnosis of autism (including Autism spectrum disorder, Asperger's disorder, Autistic disorder, or PDD-NOS). ‘Specialisterne may be required to provide evidence of your diagnosis to Services Australia to confirm your eligibility for the program.’

  • Must have proof of Australian Citizenship and agree to background checks

  • Must be able to obtain a Baseline security clearance

  • Must live (or be willing to relocate to) a daily commutable distance to Brisbane.

Application process:

Step 1

Before you can apply for jobs through Specialisterne Australia, you must first register with us as an eligible candidate using the form on this page. You only need to do this once, existing candidates already registered using this form can proceed to login at the candidate portal. To commence the registration process, please make sure you have the required documents stated below:

  1. Evidence of an Autism Spectrum Disorder (ASD) diagnosis. Evidence could be a Diagnostic Assessment or a letter from a treating medical practitioner.

  2. Proof of Australian Citizenship. Accepted documents are one of the following:

  • Australian Birth Certificate

  • Current Australian Passport

  • Certificate of Australian Citizenship

Step 2


Upload your documents using the form provided on this page below. A member of our team will check your eligibility and you will then be sent a link to complete an online registration form with Specialisterne Australia. After you have completed your registration form, you will be sent a link to the candidate portal to upload supporting documents and apply for our jobs.


If you have already registered as an eligible candidate with Specialisterne Australia using the form below and have an account, you can login to your account in the candidate portal to apply for the jobs or opportunities you are most interested in. A link to the candidate portal is contained in the form provided on this page below.

Step 3

Shortlisted applicants will be invited to participate in activities and assessments delivered by Specialisterne and Services Australia to determine their suitability for the various opportunities. Talk to us if you need some flexibility to participate in these, particularly if you cannot attend because of work or study commitments.

Step 4

At the conclusion of the activities, successful candidates will be offered employment. If you are unsuccessful, you may be considered for other Specialisterne opportunities.

Activities will be delivered in-person and online in a virtual assessment centre environment and therefore candidates are expected to have use of their own computer with a webcam and microphone and have access to the internet.

About Specialisterne Australia

Specialisterne Australia exists because autistic candidates are being overlooked for employment, largely due to the many barriers that autistic candidates come up against when competing for employment in typical recruitment practices.

Specialisterne has created an end-to-end recruitment and employee support framework that removes those typically found barriers, and replaces them with practical, demonstrative assessments and activities whereby candidates, over a patient process, have the opportunity to:

  • better understand the requirements of the roles they are competing for to assess if they are the right opportunities for them

  • meet team members and managers throughout the process

  • connect with others who have previously gained employment via this program

  • demonstrate through practical assessments and activities their motivation and suitability for the available roles over a patient process

  • ‘show’ what they can do (not just tell someone what you can do)

At Specialisterne Australia our values are Respect, Clarity, Accommodation, and Accessibility. We keep these in mind in all that we do. We work with our partner employers to promote and sustain a diverse and inclusive workforce.

To support you further throughout your journey, we provide a mentor and buddy, and we work with you to tailor an individual plan to accommodate your needs in the workplace, also providing a period of support for both you and your future employer, ensuring a successful transition into your new role.

More information:

We look forward to receiving your applications.

Aurora Neurodiversity Program

A pathway for people with autism to start their career in the Australian Public Service (APS) with opportunities in Services Australia.

The Aurora Neurodiversity Program (the Program) recognises the unique skills and talents people who are neurodivergent can bring to work. The Program seeks to improve career outcomes and offers professional development and work experience by providing a gateway to the APS.


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