Specialisterne Australia offers an alternative pathway for people on the autism spectrum to connect with employers who recognise and value the contributions and talents that individuals on the spectrum can bring to their organisations. We are excited to partner with Services Australia in their Aurora Neurodiversity Program, servicesaustralia.gov.au/aurora, for Data Analysts from within our community of talented autistic candidates.
About Services Australia
We touch the lives of almost every Australian and we are here to help people meet life’s challenges. Services Australia is responsible for the delivery of advice and high quality, accessible social, health and child support services and payments. We continually build on our foundation of service excellence to shape how government services are delivered to the Australian community. Our task is to modernise the way we work to deliver simple, helpful, respectful and transparent services every time. We offer work that improves the lives of Australians, great working conditions, workplace diversity and inclusion that reflects the community we serve and flexible work practises for work and family life balance.
An inclusive recruitment process that allows candidates to demonstrate their skills and capacity in a format that removes barriers from traditional recruitment processes
18-month employment contract with a competitive salary
Learning and development – including on-the-job and formal training/qualification
Ongoing support and coaching throughout the program from an experienced neurodiversity specialist provider
A dedicated agency relationship manager.
About the role
2 x APS 6 Data Analyst
About the team
The Digital Messaging and Analytics (DIGMA) Branch provides the analytical capability to identify pain points and efficiency improvements across channels. It ensures the quality of Agency correspondence through the application of mandatory standards and is the front door for agency correspondence and information collection.
Key focus areas include:
Providing strategic and operational insights into digital performance.
Identifying, optimising and accelerating initiatives to improve overall service delivery and the customer experience.
Analysing customer experience and performance data to gain a better understanding of customer needs and potential business improvements.
Providing predictive analysis to improve performance and identify opportunities to move to digital across our channels.
The roles are full-time, non-ongoing/ongoing, non-ongoing contracts for up to 18 months.
Location of role
The role is located in Melbourne CBD.
Aurora Neurodiversity Program 2023
APS6 Senior Data Analyst | Melbourne, VIC
Please Note: All applications must go through Specialisterne Australia. Our partner employers do not handle applications directly for these opportunities.
What you will do
The Senior Data Analyst understands customer’s data requirements and can analyse matching scenarios within the data management tools. They support the control of data management processes and perform administrative, technical, and customising tasks in the data environment.
The Senior Data Analyst works under the general direction and support of senior staff. They exercise a degree of independent judgement and make decisions within defined parameters that require reliance on skills and knowledge. They plan their own work and contribute to teamwork goals in the context of competing priorities, and changes in workplace practices and business improvement strategies.
The Senior Data Analyst will play a central role in bringing all benefits and digital transformation performance data together from various sources in order to analyse and interpret it using data analytics tools to provide meaningful information and insights to the executive team.
In particular, the duties will include the identification of data sources, the collection and sourcing of data, organising data into usable formats, analysing data to find answers to specific questions.
It will also include setting up, developing, implementing and maintaining databases, assessing the quality of data as well as generating information and insights from data sets, identifying trends and patterns, creating data visualisations and preparing reports for the executive and various project teams.
As a Senior Data Analyst you will work as part of a multi-skilled team to:
gather, examine, evaluate and interpret both qualitative and quantitative data
assist in identifying and evaluating operational objectives by analysing business processes, researching information and preparing output requirements for use by stakeholders
perform objective research and analysis to be included in the preparation of accurate and informative documentation, such as reports and briefs, for review by senior staff
draft, interpret or contribute to detailed requirement documentation
maintain and proficiently use information databases and other analytical tools to perform sound analysis, data extraction and manipulation for reporting tasks to support work area objectives
provide specialist assistance and advice to stakeholders to achieve outcomes within legislative and policy guidelines
perform quality assurance activities and data validation
identify or resolve problems and make recommendations for improvements
contribute to work area’s improvement initiatives and projects, including team plans, procedures, tools or business process improvements
What you should have
These things are important to have:
Ability to work as part of a team to collaboratively develop work plans and complete tasks.
Build rapport and maintain stakeholder relationships.
Research and make sound decisions based on subject matter knowledge and judgement.
Investigate and respond to identified issues and escalate as needed
Communicate confidently and present messages in a clear, concise, and articulate manner.
Undertake analysis and draw accurate conclusions based on evidence.
Work in a geographically dispersed team, sometimes independently, to deliver outcomes.
Adapt to a changing environment and assist others.
Ability to identify concerns and escalate in a timely manner
What is nice to have: These things are not essential, but if you have them that’s great:
Obtained a Bachelor’s Degree or TAFE qualifications in Data and Analytics, Mathematics, Data Administration, Data Mining, Data Science, Statistics, Visual Analytics or related disciplines or have relatable real-world experience in same or similar fields.
An interest or experience in any of the following or related fields: Data Analytics, Actuarial Studies, Business and Finance, Econometrics, Business Analysis, Engineering or Project Management.
Demonstrated experience and skills working with contemporary business analytics tools (e.g. Teradata, SQL, SAS, PowerBI, AnyLogic), and techniques (e.g. predictive modelling, hypothesis based problem solving, simulation modelling, customer demand or operational analysis) to deliver performance improvement insights
What you must have To apply for these roles, these things are essential:
Must be 18 years of age or over
Must have a diagnosis of autism (including Autism spectrum disorder, Asperger's disorder, Autistic disorder, or PDD-NOS). ‘Specialisterne may be required to provide evidence of your diagnosis to Services Australia to confirm your eligibility for the program.’
Must have proof of Australian Citizenship and agree to background checks
Must be able to obtain a Baseline security clearance
Must live (or be willing to relocate to) a daily commutable distance to Melbourne CBD.
Before you can apply for jobs through Specialisterne Australia, you must first register with us as an eligible candidate using the form on this page. You only need to do this once, existing candidates already registered using this form can proceed to login at the candidate portal. To commence the registration process, please make sure you have the required documents stated below:
Evidence of an Autism Spectrum Disorder (ASD) diagnosis. Evidence could be a Diagnostic Assessment or a letter from a treating medical practitioner.
Proof of Australian Citizenship. Accepted documents are one of the following:
Australian Birth Certificate
Current Australian Passport
Certificate of Australian Citizenship
Upload your documents using the form provided on this page below. A member of our team will check your eligibility and you will then be sent a link to complete an online registration form with Specialisterne Australia. After you have completed your registration form, you will be sent a link to the candidate portal to upload supporting documents and apply for our jobs.
If you have already registered as an eligible candidate with Specialisterne Australia using the form below and have an account, you can login to your account in the candidate portal to apply for the jobs or opportunities you are most interested in. A link to the candidate portal is contained in the form provided on this page below.
Shortlisted applicants will be invited to participate in activities and assessments delivered by Specialisterne and Services Australia to determine their suitability for the various opportunities. Talk to us if you need some flexibility to participate in these, particularly if you cannot attend because of work or study commitments.
At the conclusion of the activities, successful candidates will be offered employment. If you are unsuccessful, you may be considered for other Specialisterne opportunities.
Activities will be delivered in-person and online in a virtual assessment centre environment and therefore candidates are expected to have use of their own computer with a webcam and microphone and have access to the internet.
About Specialisterne Australia
Specialisterne Australia exists because autistic candidates are being overlooked for employment, largely due to the many barriers that autistic candidates come up against when competing for employment in typical recruitment practices.
Specialisterne has created an end-to-end recruitment and employee support framework that removes those typically found barriers, and replaces them with practical, demonstrative assessments and activities whereby candidates, over a patient process, have the opportunity to:
better understand the requirements of the roles they are competing for to assess if they are the right opportunities for them
meet team members and managers throughout the process
connect with others who have previously gained employment via this program
demonstrate through practical assessments and activities their motivation and suitability for the available roles over a patient process
‘show’ what they can do (not just tell someone what you can do)
At Specialisterne Australia our values are Respect, Clarity, Accommodation, and Accessibility. We keep these in mind in all that we do. We work with our partner employers to promote and sustain a diverse and inclusive workforce.
To support you further throughout your journey, we provide a mentor and buddy, and we work with you to tailor an individual plan to accommodate your needs in the workplace, also providing a period of support for both you and your future employer, ensuring a successful transition into your new role.
We look forward to receiving your applications.
Aurora Neurodiversity Program
A pathway for people with autism to start their career in the Australian Public Service (APS) with opportunities in Services Australia.
The Aurora Neurodiversity Program (the Program) recognises the unique skills and talents people who are neurodivergent can bring to work. The Program seeks to improve career outcomes and offers professional development and work experience by providing a gateway to the APS.